Security your whole company can stand behind
TropoCRM is engineered for the most demanding enterprise and regulated environments. Independent audits, defense-in-depth architecture, and transparent controls mean your customer data is protected at every layer.
A platform built to be trusted
The controls your security review asks about are already in place — and documented.
SOC 2 Type II
Independently audited against the SOC 2 Type II framework for security, availability, and confidentiality — reports available under NDA.
GDPR & CCPA
Full data-subject request tooling, EU data processing agreements, and privacy controls that keep your compliance team comfortable.
Encryption everywhere
Data is encrypted in transit with TLS 1.2+ and at rest with AES-256. Keys are rotated automatically and never leave our managed KMS.
SSO & SAML
Connect Okta, Azure AD, Google Workspace, or any SAML 2.0 provider. Enforce SSO org-wide and deprovision users the moment they leave.
Role-based access control
Granular RBAC lets you scope who can view, edit, export, and administer records — down to the field level for your most sensitive data.
Audit logs
Every login, permission change, and record export is captured in an immutable audit trail you can stream to your SIEM in real time.
Penetration testing
We run third-party penetration tests annually and operate a continuous bug-bounty program so vulnerabilities are found before attackers are.
99.99% uptime
A multi-region, redundant infrastructure backed by a 99.99% uptime SLA and a public status page so you always know where you stand.
Compliance & certifications
Compliance isn't a checkbox we tick once a year — it's woven into how we build and operate. TropoCRM maintains SOC 2 Type II attestation, aligns to ISO 27001 controls, and honors GDPR and CCPA obligations as a data processor. Our sub-processor list is public, our data processing agreements are ready to sign, and our security team responds to vendor questionnaires so your procurement cycle doesn't stall.
For regulated industries, we support HIPAA-eligible configurations with signed Business Associate Agreements, and we can share our latest audit reports, penetration test summaries, and architecture diagrams under NDA. If your review needs something we haven't published, our security team will get on a call and walk you through it directly.
Your data is yours
Choose where your data lives. TropoCRM offers hosting in the United States, the European Union, and additional regions for enterprise customers, so you can keep customer records inside the jurisdiction your policies require. Data never leaves your chosen region without your explicit configuration.
We never sell your data or use it to train models you didn't ask for. You can export everything to CSV or via the API at any moment, and on cancellation we return or delete your data on the timeline you specify — no lock-in, no hostage-taking.
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Join thousands of businesses that trust TropoCRM to manage their customer relationships and drive growth.